For questions or customer service please contact us or call 904.707.0474. Thank you.
333 E. Bay St. Suite 105 Jacksonville, FL 32202
Thursday - Sunday: 8:00pm - 2:00am
3010 E Alexander Rd Suite 1002 North Las Vegas, NV 89030
Monday - Friday: 9:00am - 3:00pm
Last Updated: August 1st, 2024
Welcome to the Vape Tech Store. (“VapeTech.us”) web site located at www.vapetech.us.com (“the Site”). Vape Tech provides this Site as a service to our customers. Please read the following terms of service (“Terms”) as they govern your use of our Site and our services and content accessible via our Site. To make these Terms easier to read, the Site and our services and content are collectively called the “Services.”
Privacy Policy
Please refer to our Privacy Policy for information on how we collect, use and disclose information from our users. You acknowledge and agree that your use of the Services is subject to our Privacy Policy.
Customer Satisfaction
At Vape Tech, we are committed to providing our customers with great quality products at low prices. Our products are sold online only in limited quantities and availabilities. We have done our best to display our items as accurately as possible via our Services. Please be aware however that variations in style, color, size, shape and look may occur. If you are not satisfied with your purchase, please review our return policy and our FAQ page.
Eligibility
You must be at least 21 years old to purchase vaping products from our website. By placing an order, you confirm that you meet this age requirement. We reserve the right to request proof of age at any time and to cancel any order if we believe the buyer is underage. It is your responsibility to ensure that the purchase and use of vaping products is legal in your jurisdiction.
Health Disclaimer
Our products are intended for adult use only. Vaping products contain nicotine, which is a highly addictive substance. Nicotine can be harmful and may not be suitable for people with certain medical conditions, pregnant or breastfeeding women, or individuals taking certain medications. We strongly recommend consulting a healthcare professional before using any vaping products, especially if you have any health concerns.
Product Use and Safety
Our vaping products are designed for personal use only. You agree not to modify, alter, or misuse the products in any way. Misuse of vaping products can lead to serious injury or death. We do not condone the use of our products for illegal purposes. You are solely responsible for ensuring that your use of our products complies with all applicable laws and regulations.
Always follow the manufacturer's instructions and safety guidelines when using vaping products. Keep all vaping products out of reach of children and pets. Dispose of vaping products and batteries in accordance with local regulations.
Orders and Payment
All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to situations where the product is unavailable, pricing errors occur, or we suspect fraudulent activity. Payment must be made at the time of order using one of the payment methods available on our website.
Prices for our products are subject to change without notice. We are not responsible for any typographical errors or inaccuracies in product descriptions, pricing, or availability.
Shipping and Delivery
We strive to process and ship orders promptly. However, delivery times may vary based on your location and the carrier used. We are not responsible for delays caused by the carrier, customs, or other factors beyond our control. It is your responsibility to provide accurate and complete shipping information. We are not liable for lost or undelivered packages due to incorrect addresses or other errors provided by the customer.
If your order is placed Monday thru Friday before 3PM, your order will be shipped same day. If placed outside these hours or days, your order will be shipped the next business day.
Returns and Refunds
We accept returns of unopened, unused products within 30 days of purchase. To initiate a return, please contact our customer service team for instructions. Returned products must be in their original packaging and in resalable condition. Once we receive and inspect the returned items, we will process a refund to your original payment method. Shipping fees are non-refundable, and you are responsible for return shipping costs.
Due to hygiene and safety reasons, we cannot accept returns of opened or used products. If a product is defective, please contact us within 7 days of receiving your order, and we will provide a replacement or refund at our discretion.
Warranty
Our products are covered by a limited warranty against manufacturing defects. The warranty period and coverage vary by product. Please refer to the product documentation for specific warranty details. This warranty does not cover damage caused by misuse, modification, or normal wear and tear.
If you believe your product is defective, please contact our customer service team with proof of purchase and a description of the issue. We will review your claim and, if approved, provide a repair, replacement, or refund in accordance with our warranty policy.
Privacy Policy
Your privacy is important to us. We collect, store, and use your personal information in accordance with our Privacy Policy, which is available on our website. By using our website and services, you consent to the collection and use of your personal information as described in the Privacy Policy.
Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of VapeMarket.us or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use any of the content without our express written permission.
Limitation of Liability
To the maximum extent permitted by law, VapeMarket.us and its affiliates, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of or inability to use our products, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising out of or relating to these Terms or your use of our products shall not exceed the amount you paid for the products in question.
Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of Jacksonville, FL, USA, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or your use of our website and products shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association in Jacksonville, FL, USA. You agree to submit to the personal jurisdiction of the courts located in Jacksonville, FL, for any actions not subject to arbitration.
Changes to Terms and Conditions
We reserve the right to update, modify, or replace these Terms at any time without prior notice. It is your responsibility to review the Terms periodically for changes. Continued use of our website and services after any changes have been made constitutes your acceptance of the new Terms.
Contact Information
If you have any questions or concerns about these Terms, please contact us at vapetechus@gmail.com